This page contains some of the frequently asked questions and answers for Photo Safe.

Disclaimer: There may be discrepancies of the features listed in this website and what are actually available. This site does not imply any type of warranty. You will need to agree to Term of Usage before using the application.

Q: Why doesn't it prompt me password when I start the application?

You need to press the return/escape button on the phone. This is the button that looks like a curved arrow.

Some people use the home button to exit the application. This is the  button that looks like a house. This will only put the app in the background, and when it is brought back to foreground, it doesn't ask for password.

Q: How do I hide and unhide multiple photos?

In version 2.2.0, we added a new option: "Menu" button=> Edit Preferences => Map Click on Photo Behavior.   You can now map "click on photo" to either "hide/unhide" a photo, or "slideshow" a photo.   This is the closest substitute for multiselect, because now you can do hide 100 pics with 100 simple taps on the pics, within 10 secs.

Meanwhile, as you will still sometimes require the other features like "upload"s, you can always bring up the full item menu by "long clicking" on the photo.

Q: I updated to the 2.2.0 version.  What is the difference?

Now you can start a slideshow or hide/unhide a photo by simply clicking on the photo.  But you have to go to "Menu" button=> Edit Preferences => Map Click on Photo Behavior first.   This way, you can perform hide/unhide much faster, and when you are done, slide show through your pictures much faster too!

Meanwhile, as you will still sometimes require the other features like "upload"s, you can always bring up the full item menu by "long clicking" on the photo.


Q: Why don't I see any photo?

A: Your phone may not have any videos on it. You can capture a video using the Camera program on the phone, or download one from the internet.

Q: How do I hide a photo?

A: In the public tab, click on a photo. A menu will show up that enables you to hide the photo.

Q: How do I purchase a license?

A: Please visit the product's home page to see the instruction.